Account help
Understand registration and find the existing client login.
ExploreSupport center
Let’s find the right next step.
Get help with your account, verification, funding or platform. Use the official channels below.
Contact the team
Start a conversation.
Email support
support@qbcapitals.com
For account, platform and funding enquiries.
+1 7585720201Contact support to confirm current service hours and response availability.
Browse help
Answers by topic.
KYC help
Read the verification and due-diligence policy.
ExploreFunding help
Check processing principles and payment requirements.
ExplorePlatform help
Install MT5 and connect to the correct account.
ExploreDemo help
Find how to request a practice account.
ExploreComplaints
Use the existing complaints and escalation route.
ExploreSupport FAQ
Common starting points.
Can I send account documents through this form?
No. Use the official portal’s document workflow when requested. This form only prepares a general email enquiry.
Where is live chat?
The Tawk.to chat widget is available on the homepage. Chat availability depends on the support team; you can also use the listed email or phone channel.
How do I reset a password?
Use the recovery options available in the official client portal. Never share passwords or one-time codes in an enquiry.