Funding

Clear funding information.

Review the requirements before moving money. Available methods and terms must be confirmed in your account.

Before you transfer

Confirm the method and the full cost.

01 /

Available methods

Use the funding options shown in your verified client portal. Public method details are not listed until confirmed.

02 /

Limits and currencies

Confirm supported currency, minimum and maximum amount, and any conversion charges before proceeding.

03 /

Timing and fees

Check deposit and withdrawal estimates, platform charges and separate bank or provider fees.

A transparent process

Verification, processing and settlement.

01 /

Account verification

Identity, payment ownership and source-of-funds checks may be requested. Submit documents through the official portal.

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02 /

Return to source

Withdrawals normally return to the original funding source where possible, subject to the existing policy.

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03 /

Processing vs settlement

Internal processing and arrival at a bank or provider are separate stages. An estimate is not a guaranteed arrival time.

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Funding FAQ

Answers before you transfer.

Can I use someone else’s payment method?

The existing funding policy generally requires a payment method in the verified client’s name.

Are withdrawals instant?

No guaranteed instant withdrawal time is published here. Verification, internal processing and provider settlement can affect timing.

Could another provider charge a fee?

Yes. Banks, payment networks and other providers may apply separate fees. Confirm these before transferring.

Where do I send verification documents?

Use the official client portal and the instructions provided for your application. Do not attach identity documents to a general website enquiry.