1. Introduction
This Privacy Policy explains how Qberx Capital Ltd. collects, processes, stores and discloses personal information when you visit qbcapitals.com, apply for an account, use our services or communicate with us. By using our services, you acknowledge the practices described in this policy.
2. Information We Collect
We may collect identification and contact details, date and place of birth, residential address, nationality, tax information, employment details, financial circumstances, trading experience, source of funds and wealth, payment information, account activity, correspondence, device identifiers, IP address, browser information and website-usage data.
3. How Information Is Collected
Information may be obtained directly from application forms, document uploads, account activity and communications; automatically through website and platform technologies; and from identity-verification providers, payment providers, public records, sanctions databases, credit-reference sources or other permitted third parties.
4. Purposes and Legal Bases
We process information to evaluate and administer accounts, deliver trading and support services, verify identity, complete customer due diligence, process payments, monitor transactions, prevent fraud and financial crime, manage risk, comply with legal obligations, resolve disputes, secure our systems, maintain records and improve our products. Where required, marketing is based on consent or another lawful basis.
5. Disclosure of Information
Personal information may be shared with affiliated service teams, platform and hosting providers, identity-verification services, payment processors, professional advisers, auditors, insurers, liquidity and technology providers, regulators, law-enforcement bodies or courts where necessary and legally permitted. We do not sell personal information for third-party direct marketing.
6. International Transfers
Information may be processed in countries outside your residence. Where applicable, Qberx Capital Ltd. uses contractual, organisational or other appropriate safeguards intended to protect transferred information in accordance with relevant data-protection requirements.
7. Cookies, Devices and Logs
Our website may use cookies and similar technologies to maintain functionality, remember settings, understand traffic and improve security. Technical logs may record device, browser, network, page-view, session and approximate-location information. Browser controls can restrict cookies, although some website features may then be unavailable.
8. Your Rights
Subject to applicable law, you may request access, correction, deletion, restriction, portability or objection to certain processing. You may also withdraw consent where processing relies on consent. Some information cannot be deleted immediately where retention is required for legal, compliance, dispute or security purposes.
9. Security and Retention
We use administrative, technical and physical measures intended to protect information against unauthorised access, alteration, disclosure or loss. No electronic system is completely secure. Records are retained for as long as necessary for the relevant purpose and applicable requirements, including anti-money-laundering and dispute-resolution obligations.
10. Marketing and Opt-Out
You may unsubscribe from promotional communications using the option included in a message or by contacting support@qbcapitals.com. Service, security, account and legal notices may still be sent where necessary.
11. Updates and Contact
We may update this policy to reflect legal, operational or technology changes. The updated version will be posted on this page. Privacy questions and requests may be sent to support@qbcapitals.com.
Official contact
Qberx Capital Ltd. · 2026-00394
Ground Floor, The Sotheby Building, Rodney Village, Rodney Bay, Gros-Islet, Saint Lucia
support@qbcapitals.com · +1 7585720201